Guides for the people who run the system every day: what each feature is for, the reasoning behind it, and the steps to use it well.
For buyers and management — how every open purchase order becomes one ribbon, what each colour and date means, where the targets come from, how to mark the stages nobody else records, and how to find the orders that need you. · 7 min read
For agents — the dates you record on each order to a supplier (deposit paid, production started, production done, proposed ready date, handed over) and your own order number, when and where to record them, what the buying company records instead, and why a missing date shows as a delay. · 7 min read
For buyers - how to place a purchase order with a supplier you buy from through an agent, send it to the agent, and follow it through to the stock delivery. · 3 min read
Where the buying team sees how a supplier's or an agent's products sell in every organisation, this month and year to date against last year, with a forecast, in the supplier's own currency or the group's. · 3 min read
Write down the terms agreed with a supplier or agent - Incoterm, charges, currency, lead time - with the evidence, and add notes and warnings, so they show on every purchase order and survive a change of buyer. · 10 min read
For buyers - how to decide what to order from an agent, build the draft purchase orders, see what the other organisations are ordering from the same supplier, and submit to the agent once everyone is ready. · 3 min read
How buyers, goods in and customer services flag a product that should go, and how the Supply Chain Managers read those reports, beside the refunds and replacements aiku counts on its own, on the Goods page. · 6 min read
For procurement teams — why the Clean Handover Score exists, which five facts you must record on every agent purchase order, who should own each one, and how to read the hygiene strip that tells you when the score is being managed instead of earned. · 6 min read
For agents — what the CHS number on your dashboard means, the four tests every purchase order has to pass, how it sets your commission, and which of its inputs you record yourself. · 5 min read
Enter what a delivery really cost - the agent or supplier invoice and the bills paid locally for freight, customs and transport - so the stock is valued at its landed cost. · 11 min read
Buy from an ordinary supplier - raise the purchase order, get it confirmed, then turn the delivery into stock you can sell. · 10 min read
The buyer's guide - start from the shopping dashboard, fill the list by hand, from the partner's catalogue or with auto-fill, and receive the goods when they arrive. · 9 min read
Fill in the supplier products template, upload it on the supplier's page, check every row in the preview, decide what needs a decision and import. Aiku creates the trade units, SKOs, supplier products and the draft purchase orders in one go, and nothing is created until you press Import. · 11 min read
What "Estimated: Would run out in ~12 days" and the suggested quantity actually mean, why a bestseller that is out of stock asks for so much, and when to trust the number over your own judgement. · 8 min read
How the buying team sees every pre-order still waiting for goods, grouped by supplier, compares it with the supplier's minimum order and order-by date, and marks the supplier order as placed or cancels the pre-orders. · 3 min read
How a product can be ordered beyond its stock, as a back-order or made to order, what the customer sees and pays, how the order waits for its goods, and how the balance and cancellations are handled. · 8 min read
For agents — where to find the compliance labels of the products you buy for us, how to print them with the batch code and expiry date of the goods, and what to do when a product has no label yet. · 2 min read
The factory makes units in whole batches, the warehouse counts packs. What packed_in and the batch size do to a job order, to what lands on the shelf, and to what a partner should order. · 3 min read
The factory's guide - one queue of everything the factory owes, to partner organisations and to its own customers, grouped the way a production planner thinks. · 8 min read
The warehouse guide - what pre-pick means, why stock in a partner's gathering bay stops counting as available, and how to work the Pre-pick list in Dispatching. · 6 min read
The screen that shows what to buy from a partner and how much room you have to buy it — three capacity cards, a stock-cover donut with eight buckets, and the order pipeline. · 6 min read
Why trade between sister organisations uses a shopping list instead of purchase orders, and how the whole loop works from listed need to booked-in stock. · 3 min read