Guides for the people who run the system every day: what each feature is for, the reasoning behind it, and the steps to use it well.
The Orders backlog now tells you which orders have sat too long in one stage, which hold lines the picker is waiting for stock on, and who has each order, so you do not need the warehouse to tell you. · 3 min read
How aiku knows which batch of each product sits on which shelf and when it expires, what each team does to keep it right, and where to see what is about to expire. · 3 min read
The warehouse Team page — a dashboard for whoever runs the floor (who is in right now, the backlog waiting, today against a usual day, the last 30 days, and each person's output per worked hour, short picks and lateness) with a Clockings tab to see a day's clockings per person, close missed clock-outs and add or correct a clocking without going through HR. · 6 min read
The warehouse view of the dashboard — what needs attention now, where every delivery note is, how fast orders leave, who is picking and packing, what is arriving and what it will release. It refreshes itself every minute. · 7 min read
When a picker cannot find an item, the order waits for customer service. Decide each line in Waiting for CRM, and see what will go back to the customer's balance. · 4 min read
Follow a delivery note from the moment it lands in the warehouse through picking, packing and dispatch, and see what each button on the note actually does. · 6 min read