Guides for the people who run the system every day: what each feature is for, the reasoning behind it, and the steps to use it well.
For buyers and management — how every open purchase order becomes one ribbon, what each colour and date means, where the targets come from, how to mark the stages nobody else records, and how to find the orders that need you. · 7 min read
For agents — the dates you record on each order to a supplier (deposit paid, production started, production done, proposed ready date, handed over) and your own order number, when and where to record them, what the buying company records instead, and why a missing date shows as a delay. · 7 min read
For buyers - how to place a purchase order with a supplier you buy from through an agent, send it to the agent, and follow it through to the stock delivery. · 3 min read
Write down the terms agreed with a supplier or agent - Incoterm, charges, currency, lead time - with the evidence, and add notes and warnings, so they show on every purchase order and survive a change of buyer. · 10 min read
For buyers - how to decide what to order from an agent, build the draft purchase orders, see what the other organisations are ordering from the same supplier, and submit to the agent once everyone is ready. · 3 min read
For procurement teams — why the Clean Handover Score exists, which five facts you must record on every agent purchase order, who should own each one, and how to read the hygiene strip that tells you when the score is being managed instead of earned. · 6 min read
For agents — what the CHS number on your dashboard means, the four tests every purchase order has to pass, how it sets your commission, and which of its inputs you record yourself. · 5 min read
For agent managers — how to give your colleagues their own aiku login, choose what they may do, and close an account when someone leaves. · 2 min read
For the buying company — how to create the one account a sourcing agent needs to get started in aiku, after which they look after their own people. · 3 min read
For agents — where to find the compliance labels of the products you buy for us, how to print them with the batch code and expiry date of the goods, and what to do when a product has no label yet. · 2 min read