Guides for the people who run the system every day: what each feature is for, the reasoning behind it, and the steps to use it well.
The Check writing button reads a description, an email or a newsletter and points at wording that sounds generic, padded or unnatural, with a suggestion for each. Nothing changes until you accept it, and it never blocks saving or sending. · 2 min read
The Polish button in the Customer Inbox reply box corrects the grammar, spelling and flow of a message you wrote, in its own language and with your own words. Undo puts your text back. · 1 min read
How aiku flags every night the master products whose price is worth a look, what each tip shows, how to turn one down, and how to review and save prices with your AI assistant. · 4 min read
How a shop's discounts are organised into campaigns, how an individual offer is built and timed, and how the discount ends up showing on an order. · 6 min read
How the month's sales target works on the group, organisation and shop dashboards, how it splits by organisation, shop and invoice category, and what the morning tip says. · 3 min read
Tick the trade units, press Bulk Edit, fill in the GPSR or Labeling & Compliance Marks once, and give it to all of them in one go instead of opening each trade unit. · 7 min read
How aiku suggests a price when you create a master product, the red warnings on prices that look wrong, and what to do when a product's trade units change. · 3 min read
How to run a percentage off every product in one collection, across one shop or many, and how to check in a basket that only those products get it. · 3 min read
What a master collection is, how it fans out to a collection in every open shop, and how to fill it with families, products or other collections so the shops follow. · 3 min read
How a shop collection gets its products, why some are there through a family rather than by name, what the tabs show, and when a collection needs its own webpage. · 4 min read
Departments, sub-departments, families, collections and products — what each level is for, how they nest, and how a product moves between them. · 4 min read