Guides for the people who run the system every day: what each feature is for, the reasoning behind it, and the steps to use it well.
What to collect from Meta, which of the two settings pages each value goes on, and how to check the connection works before you rely on it. · 7 min read
How a product can be ordered beyond its stock, as a back-order or made to order, what the customer sees and pays, how the order waits for its goods, and how the balance and cancellations are handled. · 8 min read
Sign the shop's customer mailbox in once, and the emails customers send arrive in Chat next to the website chat and WhatsApp, answered from the same address. · 2 min read
The PageSpeed Insights panel on a webpage's Performance tab scores the live page out of 100 on desktop and mobile, shows what real visitors experienced over the last month, and keeps a history so you can see whether a change made the page faster. · 7 min read
The Performance tab on every webpage puts Google search traffic, sales and every change to the page on one timeline, so you can see whether a new design or a price cut moved anything. · 3 min read
How a shop collection gets its products, why some are there through a family rather than by name, what the tabs show, and when a collection needs its own webpage. · 4 min read